Resume
SERKAN EKENEL, MCSE, CC⊃SM;
Professional Summary
IT professional with 15+ years of experience with MCSE certificate and a background in industrial design. Passionate about leveraging my diverse background in industrial design and IT to bring an innovative and creative approach to the SOC analyst role, enhancing threat detection, incident response, and security posture with out-of-the-box thinking and expertise. With a strong understanding of network infrastructure, system administration, and security protocols. Possess many skills, which can help protect organizations and their assets from cyber threats in a fast-paced and dynamic nature of the SOC environment. Adapted with excellent analytical thinking, and problem-solving skills to identify and respond to security incidents. Has demonstrated a history of collaborating with other teams to implement effective security measures.
Skills
- Cybersecurity Best Practices
- Disaster Recovery Planning
- Cloud Computing (Azure)
- Network Troubleshooting
- Network Security Management
- Python Programming, Scripting & Automation
- Wireless Networking
- Hardware / Software Installation
- Network Architecture Design
- Systems / Analytical Thinking, Problem Solving
- Virtualization Technologies
- Systems Security Hardening
Work Experience
- Enhanced existing products by integrating new materials and design elements, improving functionality and user experience, resulting in a 25% increase in sales.
- Designed ergonomic, durable, environmentally friendly, and easy-to-clean products, ensuring compliance with industry standards and customer requirements, leading to a 30% reduction in returns and complaints.
- Developed, tested, and refined prototypes to ensure seamless mass production, meeting strict quality and cost requirements, resulting in a 20% reduction in production costs.
- Met cost and quality requirements, delivering high-performance products that exceeded customer expectations, resulting in a 95% customer satisfaction rate.
- Demonstrated design innovation, problem-solving, and manufacturing awareness, earning recognition as a subject matter expert and contributing to the development of future product lines.
- Created a custom-designed attachment for a prosthetic left hand for a paralympic athlete, enabling seamless transitioning between sides while paddling, resulting in improved performance and increased athlete satisfaction.
- Collaborated with Hager Orthopaedic Clinics, leveraging Fusion360, 3D printing, and 3D scanning to design and develop a tailored solution, fostering effective partnerships with medical professionals.
- Developed an innovative attachment solution, ensuring smooth, quick, and precise transitioning, and enhancing the athlete’s overall paddling experience.
- Demonstrated expertise in assistive technology, design innovation, and user-centered design, showcasing the ability to create functional solutions that meet specific needs.
- Showcased the ability to work collaboratively with medical professionals, translating user needs into effective design solutions, and highlighting a commitment to improving lives through design innovation.
- Deployed, configured, and managed virtualized servers, network infrastructure, and endpoint devices, ensuring high uptime and optimal performance.
- Provisioned and managed user accounts, devices, and network configurations, ensuring secure access and authorization for all users.
- Maintained and optimized Windows Servers, VMware, HP switches, Firewalls, and Wireless Systems, guaranteeing high availability and security.
- Ensured the security, efficiency, and reliability of IT systems and infrastructure, implementing proactive measures to prevent downtime and data breaches.
- Assessed departmental needs and recommended technical directions, driving innovation and process improvement.
- Implemented monitoring tools, defining control conditions to trigger automated and human responses to faults and attempted intrusions, reducing response time by 30%.
- Remediated security vulnerabilities by applying software patches or replacing vulnerable solutions with better alternatives, achieving a 25% reduction in security incidents.
- IT consultancy for small to medium businesses, education sectors and home users.
- Various IT roles in different companies, including managing and running computer and network systems for local government, various factory settings and the Italian Embassy in Ankara.
Certifications
Professional Certifications:
• ISC2, Certified in Cybersecurity (CC) – Completed May 2024
• ISACA, ITCA, Cyber Security Fundamentals, expected completion June 2024
Microsoft, MCSE
Education
- Selected to showcase inclusive design for Health at DesignTO and at Queen’s Park